Terms and Conditions

Welcome to Cosmofiller. These Terms and Conditions ("Terms") govern your use of our website and the purchase of aesthetic supplies. By placing an order on our website, you agree to be bound by these Terms. Please read them carefully.

1. Business-to-Business (B2B) Eligibility
Cosmofiller operates strictly as a B2B distributor. By purchasing from this website, you confirm that you are buying products exclusively for professional, commercial, or business use. By placing an order, you certify that you are at least 18 years of age and hold the legal authority to bind the purchasing business entity to these Terms. You assume full responsibility for complying with all local regulations regarding the application and utilization of the purchased goods.

2. Order Processing and Fulfillment Workflows
Depending on your selected payment method at checkout, your order will be processed according to one of the following workflows:

2.1 International Bank Transfer (Wire Transfer) — Save 10%

Select this payment option to receive an additional 10% discount on your entire order. Note: Your final invoice will be manually adjusted to be exactly 10% lower than the total price shown at checkout. 

• Step 1: Complete your order on our website by selecting the "International Bank Transfer (Wire Transfer)" method. 
• Step 2: Our team will apply your 10% discount and send the updated invoice along with our official banking details directly to your email, WhatsApp, or Telegram. 
• Step 3: Once the payment is completed, we will immediately process and ship your order.

3. Currency and Approved Payment Methods

All prices, invoices, and transactions are processed in US Dollars (USD) or Euros (EUR), depending on your location. We offer a wide range of secure, modern, and reliable payment options to accommodate our international clientele:

• International Bank Transfer (Wire Transfer): Eligible for an additional 10% discount on your entire order. Your final invoice will be manually adjusted to be exactly 10% lower than the checkout total. After you place the order, our team will send the updated invoice and our bank details to your email, WhatsApp, or Telegram.
  
  
• Cryptocurrency Payments: Eligible for an additional 10% discount on your entire order. Your final invoice will be manually adjusted to be exactly 10% lower than the checkout total. After you place the order, our team will send the updated invoice and our crypto wallet details (supporting USDT, USDC, and other tokens) to your email, WhatsApp, or Telegram.
  
• Card, Apple Pay, and Google Pay: Please note that the additional 10% discount doesn't apply to this payment method.

4. Shipping, Rates, and Customs

• Carriers & Timeframes: All shipments are dispatched via worldwide express carriers (primarily FedEx Express). Standard delivery takes 2–5 business days from the date of dispatch.
  
• Shipping Fees: A flat rate of $29 applies to all standard orders. Free shipping is automatically applied to orders with a total value exceeding $400.
  
• Tracking: A real-time tracking number is provided via email once the carrier collects the package.
  
• Import Duties: The buyer is fully responsible for any local customs clearance, import duties, or taxes applicable in the destination country.
  

5. Returns and Full Refunds

• 14-Day Window: You may request a return within 14 days of receiving your package by contacting us via Email, WhatsApp, or Telegram.
  
• Product Condition: To be eligible for a return, products must be completely unopened, unused, and in their original factory packaging.
  
• Refund Processing: Upon receiving and inspecting the returned goods, a full refund will be issued to your original payment method.
  

8. Contact Information
For any questions regarding these Terms, or to contact our B2B support team, please reach out to us using the official corporate details below:

• Corporate Email: info@cosmofiller.com
  
• Official WhatsApp: +1 (484) 298-9661